Refund Policy

We want you to be satisfied with your purchase. This policy outlines the conditions under which refunds may be issued.

1. Subscription Plans

You may cancel your subscription at any time. Upon cancellation, you will retain access until the end of your current billing period. Refunds for partial billing periods are not provided.

2. One-Time Purchases

Digital packs and one-time purchases are eligible for a refund within 7 days of purchase if the content has not been accessed or downloaded.

3. How to Request a Refund

To request a refund, contact our support team at support@darum.io with your order details. We aim to process all requests within 5 business days.

4. Exceptions

Refunds may not be available for accounts that have violated our Terms of Service or Acceptable Use Policy.